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Rollout of Fibre Broadband across London since 2018

Night Lights

We work with a number of commercial fibre broadband providers to support their rollout across London and into Council boroughs.


Our role has been varied across the boroughs but has included:

  • Development of an invitation to wayleave exercise including all legal documentation, engaging with commercial providers, engaging with council departments – to ensure a fit for purpose pack that will meet the needs of the borough residents, the council, and commercial organisations.

  • Coordinating the proposed installations with the relevant (org) teams, including housing resident engagement, Health and Safety teams; and Community Fire management teams.

  • Ensuring all documentation presented is complaint with (org) requirements and adheres to the wayleave.

  • Operating a programme management framework.

  • Managing the installation program on a day-to-day basis. 

  • Acting as first point of contact for any resident engagement.

  • Undertaking site visits to ensure compliance. 

  • Providing input into any direct requests from (org) for reports, briefings or responses to time-bound enquiries such as enquiries and complaints.

  • Providing weekly progress reports.

  • Facilitating compliant process.

During our time in this role, we have gained experience in working with legal and council documents and processes. Whilst working to and delivering clear objectives of a programme, we have developed engagement plans to meet and deliver a complex programme across residents and council departments. Additionally, we have dealt with hard-to-reach groups and finding innovative ways of sharing information with them.

If you would like any further information on this or any other project, please get in touch

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